Privacy Policy - CloudCommerce

1. Information We Collect

CloudCommerce collects information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email address, password)
Business information (company name, address, tax ID)
Payment information (processed securely through Stripe)
Store data (products, orders, customer information)
Usage data (features used, pages visited, actions taken)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send transaction notifications
Send technical notices, updates, and support messages
Respond to your comments and questions
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

Model Improvement. We may use de-identified, aggregated usage signals to improve reliability and product performance. We do not intentionally train our systems on proprietary third-party design libraries or content you do not have permission to provide.

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who perform services on our behalf (payment processing, hosting, analytics)
If required by law or to respond to legal process
To protect the rights, property, and safety of CloudCommerce, our users, or the public
In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data is encrypted in transit and at rest. We are PCI-DSS Level 1 compliant and maintain SOC 2 Type II certification.

Data Processing. We process inputs and outputs to provide the Service, prevent abuse, maintain security, and operate billing and usage metering. We retain usage logs and billing records for auditing and compliance purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account or request that we no longer use your information, please contact us at [email protected].

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to delete your information
The right to object to processing
The right to data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]